Q: What is the difference between a sketch or canvas commission?
A: Poppet® Sketches are semi-custom artworks created on watercolor paper and you a have a choice of two pre-formatted compositions, Poppet® Canvases are created on archival stretched canvas and are fully customized artworks. Click here for a more in-depth answer.

Q: How do I send you photos?
A: I accept emailed photos or snail mail photos. Whichever you prefer! Click here to learn which types of photos work best and for more details about sending your photos.

Q: I am nervous about sending my photos. Can I send color copies instead?
A: YES! You can send high quality color copies. Just about any Kinko's or Office Supply store has color copy machines you can use. Don't forget you can also email high res JPGS too!

Q: I waited too long to place my order and my friend's birthday is in one week. What are my options?
A:I have two options available to help in just this kind of situation! A gift certificate or an "on its way" certificate. Click here to learn about both options!

Q: What type of framing do you include?
A: No framing will be included. On the Poppet® canvas artworks, the sides of the canvas are covered so that it is ready to hang on your wall without the need of a frame. The Poppet® Sketches will be shipped mounted to archival white board. The sketches are standard size (9x12) so it is easy to frame them yourself.

Q: How much can I expect to pay for shipping?
A: All US orders are a flat $10 no matter what size artwork you order! For International orders A 9x12 canvas or a Poppet® Sketch usually costs about $15 to send overseas via First Class International. Larger canvases (16x20 & 18x24) can be shipped for as little as $40 to most of Europe.

Q:What happens if I don't like the work once I receive it?
A:In the unlikely event that you are unhappy with your artwork once you receive it, you will need to contact me within 3 days to arrange for a return. The artwork must be returned in it's original condition. I will refund your payment. I reserve the right to resell any returned artwork to another buyer.

Q:I want my commission created to be a gift. Will you wrap and ship it to another party?
A: YES! All custom artwork orders will arrive wrapped. I can ship your order to whomever you like at no extra charge. Another option is to send your recipient a gift certificate. Click here to learn more about gift certificates.

Q:I would love to have note cards created from my finished artwork can you do this for me?
A: YES! Anna Bella Stationery and I have collaborated to create note cards featuring YOU! Now you can have your custom artwork printed on note cards that you can send to your friends & family. You get the artwork and the cards! Click here to get started!

Q:How do you make these pieces? Are they done on the computer?
A: No, my artworks are created by hand. The only point a computer is used, is to produce the archival print from your photo.

Q:Do you make them in advance and then just stick different heads on when they are ordered?
A: No, all my custom artworks are completely custom made for you by me. No assembly lines here.

Q:I would love one of your artworks in 3-d. Do you have any sculptural options as custom pieces?
A:Yes! I just started offering Sitting Pretty Poppets®, which are custom photo sculptures for your mantle or desktop! Click here to take a look.

Q:I would like to commission you to create an artwork, but I don't want it based on one of my relatives. May I still hire you to create a specific artwork(s) for me?
A:Yes you can! Please feel free to email your ideas to me. I'll let you know if I can create what you are looking for.

Q: How long will my commission take?
A: My artworks usually take about 6-8 weeks to complete depending on workload, my workshop travel schedule etc. When placing your order, please let me know when you would like your commission and I will do my best to fulfill your request.

Q:If you create a commission for me, can I reproduce it on cards or other merchandise?
A: No, I am sorry, commissions are created for personal use in your home only. You can not reproduce it under any circumstances without written permission from me. I now offer custom note cards created from your finished artwork. Click here to learn more!

Q:I have a company and would like to hire you to do illustration work.
A: That's wonderful! I love to do illustration work! Please contact my illustration and licensing rep, Jennifer Vaughn and she'll get us started.

If you have any additional questions about the commission process, please do not hesitate to email me! I will be more than happy to consult with you and discuss ideas for your artwork.